Throughout the last weeks and month I made experiences by myself to that subject. Lately I found two very nice statements about this topic:

First an article title “The Number One Developer Productivity Tool” (via @weierohpinney) which refers to an article by Joel Spolsky.

And secondly David Heinemeier Hansson sums it up in my favorite-tweet-of-the-month:

How many people have you interrupted today by IM or phone or in-person where an email would have done just fine?

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